Responsible Gaming
at 7abd
At 7abd, we believe gambling should always be a source of entertainment — never a source of harm. Our responsible gaming framework gives every Bangladesh player the tools, guidance, and support needed to stay in control.
Our Commitment to Safe Play
7abd was built with Bangladesh players in mind — and that means building a platform where entertainment never comes at the cost of wellbeing. Responsible gaming is not an afterthought at 7abd; it is embedded into every layer of how the platform is designed and operated.
Gambling — whether that is betting on a Bangladesh Tigers T20 match, spinning the reels on a slot game, or joining a live dealer table — is meant to be an enjoyable leisure activity. The moment it stops being enjoyable and starts causing financial stress, emotional distress, or relationship problems, it has moved beyond entertainment into problem gambling territory. 7abd is committed to helping players recognise that boundary and to providing tools that make it easy to respect it.
Our responsible gaming framework is built around four core principles: player empowerment (giving you the tools to manage your own play), early intervention (monitoring patterns that may signal a problem before it escalates), transparent information (being honest about risks and odds), and accessible support (making it easy to reach help when it is needed, at any time of day in English).
Every member of the 7abd support team is trained in responsible gaming awareness. If our team observes concerning patterns in your play — such as rapidly escalating deposits, frequent failed withdrawal requests, or extended consecutive gaming sessions — we may proactively reach out to check in. This is not surveillance; it is care.
Player Wellbeing First
Every feature on 7abd is reviewed through a responsible gaming lens. Player safety takes priority over revenue at every decision point.
Proactive Monitoring
Our systems monitor play patterns around the clock and flag accounts showing indicators of distress for a human welfare review.
Honest Risk Information
7abd displays clear odds, house edge information, and outcome probabilities so players always make informed decisions.
English Support 24/7
Our responsible gaming support line is available 24 hours a day, every day. You can reach us at any time in English via [email protected].
Player Protection Tools
7abd provides a comprehensive suite of player protection tools that you can activate at any time through your account settings or by contacting [email protected]. These tools are designed to give you genuine, enforceable control over your gambling activity — not just advisory suggestions.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit in BDT. Once the limit is reached, no further deposits are accepted until the period resets. Limits can be decreased immediately; increases require a 7-day cooling-off period before taking effect.
Loss Limits
Cap the total amount you are willing to lose over a set period. When your net losses reach the limit you have specified, 7abd will prevent further wagers until the period ends. This is one of the most effective tools for keeping gambling within your means.
Session Time Limits
Set a maximum session duration. 7abd will display a countdown timer during your session and will log you out automatically when the limit is reached. You can also enable reminder pop-ups at regular intervals (e.g., every 30 minutes).
Time-Out / Cool-Off
Take a short break from gambling with a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended for gaming and deposits, but you retain access to your balance and can still request withdrawals.
Self-Exclusion
Opt for a longer exclusion period of 3 months, 6 months, 1 year, or permanently. Self-exclusion is a serious commitment: once activated, the account is fully suspended including deposits, withdrawals, and logins. See Section 5 for full details.
Marketing Opt-Out
Disable all promotional communications — bonus offers, free bet notifications, seasonal promotions — so that marketing messages do not act as a trigger for unnecessary gambling activity. This can be done at any time through account settings.
To activate any of these tools immediately, email [email protected] with the subject line "Responsible Gaming Tool Request" and specify which tool and parameters you require. Our team will activate the measure within 24 hours and confirm by email.
Deposit & Spending Limits
One of the most practical ways to keep gambling within your personal budget is to set strict deposit limits before you start playing. At 7abd, deposit limits are a hard control — not a soft suggestion — and they apply across all payment methods including bKash, Nagad, Rocket, and Upay.
When you set a deposit limit, the 7abd platform will reject any deposit request that would cause your total deposits within the specified period to exceed the cap you have chosen. This means you cannot accidentally overspend by switching payment methods or by making multiple smaller transactions.
How deposit limits work in practice:
- You choose a limit amount in BDT (e.g., ৳5,000 per week).
- The limit applies equally across all payment methods on your account.
- Once the limit is reached, further deposits are declined until the period resets (midnight BST on the reset day).
- You can reduce your limit at any time — the reduction takes effect immediately.
- You can increase your limit, but the increase does not take effect for 7 days after your request. This cooling-off window is intentional and protects you from impulse decisions during a losing session.
- You can also set a wagering limit — a cap on the total amount staked per period, independent of deposits.
We strongly recommend that every 7abd player sets a deposit limit at the time of registration. Even a generous limit — set at a level that is genuinely comfortable within your monthly income and commitments — provides a meaningful safety net against runaway spending.
Golden rule: Only gamble with money you can afford to lose. A deposit limit set at 1-2% of your monthly income is a widely recommended starting point. Never use borrowed money, loan funds, bKash credit lines, or essential household budget for gambling deposits.
7-day increase delay: If you request an increase to your deposit limit during a period of heavy losses, 7abd's 7-day delay gives you time to reflect. You may choose to cancel the increase request during that window — and many players do. This is by design.
All limits in BDT: All deposit and spending limits at 7abd are denominated in Bangladeshi Taka (৳). This makes it easy to compare your gambling budget against your real-life income and expenses in the same currency.
Time-Out & Cool-Off Features
Sometimes you need a short pause from gambling without committing to a full self-exclusion. 7abd's time-out feature is designed for exactly that situation — giving you a clean break for a defined period so you can reset, reflect, and return to the platform only when you choose to and feel ready to do so responsibly.
24-Hour Break
A single day away. Good for cooling off after an emotional session or an unexpected loss.
7-Day Break
A full week away from the platform. Recommended if you have exceeded your planned budget in a short period.
30-Day Break
A full month's pause. Gives you space to review your habits, consult a support resource, and re-evaluate your relationship with gambling.
Custom Period
Need a specific duration? Contact [email protected] and we will configure a custom time-out period to match your needs.
During any time-out period, the following restrictions apply to your 7abd account: you cannot log in to the gaming platform, you cannot make deposits through bKash, Nagad, Rocket, Upay, or any other payment method, and you will not receive any marketing or promotional communications. Your account balance is preserved in full, and you retain the ability to contact support to request a withdrawal of your existing balance.
Time-out periods are not automatically extended. When the period ends, your account access is restored and you may resume playing. If you find yourself immediately returning to heavy play as soon as a time-out ends, that is a significant indicator that a longer self-exclusion — or professional support — may be appropriate.
Self-Exclusion Programme
Self-exclusion is the most serious player protection tool available on 7abd, and it is designed for players who recognise that they need to stop gambling for an extended period. Activating self-exclusion is a significant commitment, and 7abd treats it with the weight it deserves.
What Self-Exclusion Means
Once self-exclusion is activated, your 7abd account is fully suspended. You cannot log in, deposit, place bets, or access any gaming content for the duration of the exclusion period. Any attempt to create a new account during a self-exclusion period is a violation of the Terms & Conditions and will result in account closure and forfeiture of any funds deposited in breach of the exclusion.
Choose Your Exclusion Period
Options available: 3 months, 6 months, 1 year, or permanent exclusion. For permanent exclusion, your account is closed and your data is handled per our Privacy Policy. There is no minimum cooling-off period before permanent exclusion takes effect — it is immediate.
Submit Your Request
Email [email protected] with the subject line "Self-Exclusion Request". Include your registered email address, your account username, and the duration of exclusion you are requesting. Our team will confirm activation within 24 hours — usually within a few hours of receiving the request.
Account Suspended — Withdrawal Available
Once activated, all gaming access is suspended immediately. If you have a balance in your account, you may request a withdrawal to your registered bKash or Nagad account. Withdrawals during self-exclusion are processed normally — your funds remain yours.
Returning After Exclusion (Timed Periods Only)
When a timed self-exclusion period ends, your account is not automatically reactivated. You must actively request reinstatement by contacting [email protected]. Before reinstatement, our team will review your account and may suggest responsible gaming resources. A 7-day reflection period applies before reinstatement is processed.
Need Help Right Now?
If you are in a moment of crisis — feeling the urge to gamble despite telling yourself you would stop — please reach out to us immediately. Our support team is available around the clock.
Email: [email protected]
Subject line: "Responsible Gaming Help"
We will respond within the hour during all Bangladesh Standard Time (BST, UTC+6) hours and as quickly as possible overnight.
Important: 7abd's self-exclusion only covers your activity on the 7abd platform at 7abd.app. If you have accounts with other gambling operators, you should contact each of them separately to apply self-exclusion. For a broader exclusion, please also consider speaking to a gambling support organisation (see Section 8).
Recognising Problem Gambling
Problem gambling can develop gradually, and many people do not realise there is an issue until it has become serious. The following indicators are commonly associated with gambling moving from a leisure activity into a harmful pattern. If you recognise several of these in your own behaviour, please take action — either by using the tools in Section 2 or by reaching out for support as described in Section 8.
Chasing losses: Continuing to gamble — often with larger bets — after a losing session in an attempt to win back money that has been lost.
Spending beyond your means: Depositing money that was earmarked for rent, food, utilities, school fees, or other essential expenses.
Borrowing to gamble: Taking bKash credit, borrowing from family or friends, or taking out loans specifically to fund gambling deposits.
Inability to stop: Attempting to stop or cut back on gambling but finding yourself unable to do so despite genuine intention.
Preoccupation with gambling: Spending significant time thinking about gambling, planning next sessions, or reliving past wins and losses when not actively gambling.
Hiding gambling activity: Concealing deposits, wins, or losses from family members; using a separate phone or payment method to keep activity secret.
Mood linked to gambling outcomes: Feeling agitated, anxious, or depressed when not gambling; relying on gambling to manage mood or stress.
Neglecting responsibilities: Missing work, neglecting family responsibilities, or withdrawing from social activities because of time or money spent gambling.
Recognising a problem is the first and most important step. You do not need to have ticked every box above for your gambling to be a concern. If even two or three of these signs feel familiar, it is worth having an honest conversation — either with yourself, with someone you trust, or with our support team at [email protected].
Age Restriction & Verification
7abd is strictly an adults-only platform. The minimum age to register and play on 7abd is 18 years old. This requirement applies to all players, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajsh ahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other location in Bangladesh.
We take underage gambling extremely seriously. 7abd employs a multi-layer age verification process at the point of registration and during the first withdrawal request. Players who cannot verify their age to our satisfaction will have their accounts suspended and any deposits returned.
How age verification works at 7abd:
- At registration, players must confirm they are 18 years of age or older by accepting our Terms & Conditions, which include the age declaration.
- Before processing a first withdrawal, 7abd may request supporting documentation to confirm age and identity. Acceptable documents include a National Identity Card (NID), passport, or driving licence.
- If there is any reasonable doubt about a player's age at any point during the account lifecycle, 7abd reserves the right to suspend the account and request verification documents immediately.
- Accounts found to belong to individuals under 18 will be closed immediately, gambling activity voided, and net deposits returned to the payment source.
If you are a parent or guardian and you believe a minor in your household may have accessed 7abd, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. We also strongly recommend using device-level parental controls and browser content filters to restrict access to gambling websites on devices used by children.
Parental controls: If children have access to your device, please enable browser-level content filters or parental control software to block gambling websites. Never share your 7abd account credentials with anyone.
Getting Help & External Support
If you feel that gambling has become a problem — for yourself or someone close to you — please do not wait. The earlier you seek help, the easier it is to address. 7abd's responsible gaming support is always the first point of contact for anything related to your account: setting limits, activating time-outs, or requesting self-exclusion. Beyond 7abd's own tools, we encourage players to seek independent professional support.
Contact 7abd Support
Our responsible gaming team is reachable around the clock at [email protected]. Use the subject line "Responsible Gaming Help" for priority handling. We can activate limits, time-outs, or self-exclusion within 24 hours of your request — often much faster. All responsible gaming communications are handled with complete confidentiality.
Talk to Someone You Trust
Sometimes the most important conversation is with a family member or close friend. Problem gambling often thrives in secrecy — breaking that secrecy is a powerful first step. If you are in Dhaka or another major city in Bangladesh, local counselling and mental health support services may also be able to provide in-person guidance for gambling-related concerns.
Keep a Gambling Diary
Tracking your sessions — how long you played, how much you deposited, how much you won or lost, and how you felt before and after — creates an honest record that can help you and any support professional understand your gambling patterns clearly. Many people are surprised by the picture their diary reveals.
Use All Available Tools
Do not rely on willpower alone. Combine deposit limits, session time limits, marketing opt-out, and — if needed — self-exclusion together for maximum protection. These tools are free, immediate, and enforceable. Using multiple tools in combination is significantly more effective than using any single tool in isolation.
Remember: Seeking help for a gambling problem is a sign of strength, not weakness. Millions of people around the world manage to bring problem gambling under control with the right support. You are not alone, and help is available. 7abd is committed to being part of the solution — not part of the problem.
7abd Responsible Gaming Contact
Our support team is available 24 hours a day, 7 days a week, 365 days a year. All responsible gaming requests are treated with absolute confidentiality and handled by trained staff.
Email: [email protected]
Subject: "Responsible Gaming Help" · "Self-Exclusion Request" · "Deposit Limit Request" · "Account Closure"
For adults aged 18 and above only. Play responsibly. Gambling can be addictive — please set your limits.
Enjoy the Platform — Within Your Limits
Responsible gaming and great entertainment are not opposites. Set your limits, use our tools, and enjoy cricket betting, live casino, and slots on 7abd — knowing the platform has your back. 18+ only.